General terms and conditions
1 Contracting parties
The following is agreed between the operator of www.parapolyhannover.de (hereinafter: website), MaKi Escape GmbH (Riemenschneiderstr. 51, 90766 Fürth – hereinafter: operator) and the users of the services offered on this website (hereinafter: customer).
2 Ticket purchase
2.1 Participation in the game requires the purchase of a ticket.
2.2 It is possible to purchase tickets online at https://www.parapolyhannover.de/tickets-kaufen/.
2.3 The ticket can be paid by PayPal, credit card or bank transfer.
2.5 The operator is not liable for damages resulting from the inaccuracy of the information provided in the ticket purchase.
2.6 A purchased ticket is valid for a game in a group.2.7 The recommended number of participants per group is 2-6 people. It is recommended to buy additional tickets for more participants and to play in parallel.2.8 The game ticket can be used for 90 days from the date of purchase.
2.7 The game ticket costs 99€ on a regularfee, except for special promotions.
3 Activation of a ticket
3.1 After receipt of payment, the customer will receive a confirmation by e-mail. To activate the ticket, the customer must click on the activation link in the mail, which opens the ParaPoly website in a browser. Here the customer can check the selected track and the language of the game and change it if necessary. By clicking on the button "Start game now" at the end of the website, the game is started.
3.2 The customer has 48 hours from the start of the game to fulfill the tasks. To get to the game interface,the customer will receive an e-mail notification with the URL of the website that contains the game and the required login details.
3.3 After the start of the game, it is not possible to extend the playing time or to start the game again.
4 Cancellation of the ticket purchase by the operator
4.1 If the ordered ticket is not paid by the customer within 30 days of the order, the order will be automatically cancelled. In these cases, the operator has no further claims against the customer.
4.2 The operator is not obliged to redeem tickets from cancelled orders. If necessary, a new order can be placed by the customer.
5 Cancellation of the ticket purchase by the customer
5.1 When purchasing a ticket, a contract is concluded between the operator and the customer for the provision of services in connection with non-stationaryleisure activities in the form of a self-guided tour and/or an online offer, which provides for a specific date or period for the provision (see § 312 g para. 2 no. 9 BGB). According to § 312 g abs. 2 Nr. 9 BGB, there is therefore no right of withdrawal for the customer, regardless of the chosen payment method.
5.2 If the game has been started, the customer can interrupt the game at any time or permanently stop it, there is no claim for a refund or restart at another time, unless the customer has purchased the game directly via www.parapolyhannover.de, terminates the game before entering a code at station 4ST or higher (this is irrelevant whether it is a help or a solution code) and informs the operator within 24 hours after the start of the game of his request to withdraw from the ticket purchase by e-mail to firstname.lastname@example.org.
6.1 It is possible to purchase a ticket for a game in the form of a gift voucher.
6.2 The voucher will be sent in PDF format by e-mail within 24 hours of receipt of payment.
6.3 The voucher can be redeemed within the statutory period.
6.4 The voucher is only valid for the location chosen when purchasing a voucher. It is not transferable to another location.
6.5 A cash payment of the voucher is not possible.
6.6 A voucher costs 99€, special promotions excluded.
7 Playing conditions General
7.1 For the game, the customer needs a ticket (see point 2 Ticket purchase), a smartphone with a charged battery and approx. 100 MB mobile datavolume, alternativ a PC or laptop with Internet connection,a pen and the game document downloadable on the website in printed form.
7.2 The game can be started and performed by the customer at any time online and.
7.3 Without interruption, the game can be finished in 2-3 hours. On request, it can be extended by breaks or similar to up to 48 hours.
7.4 The game takes place exclusively in digital form, the operator is not responsible for the availability of information available online, barrier-free access cannot be guaranteed.
7.5 At his own discretion, the customer is free to obtain the information required for the game himself on site as part of a private walk and then to use it when continuing the game.
7.6 In the case of underage participants, the duty of supervision remains with the legal representative or legal guardian of the user for the entire duration of the contract.
7.7 Persons under the influence of alcohol or other psychotropic drugs are not allowed to participate in the game.
7.8 In the event of intentional injury or damage, the service provider may pass on claims for damages, including third parties, to the user.
7.9 When using the optional playing conditions (paragraph 8), the customer must independently inform himself about the feasibility before the start of the game. Further information on the requirements of the optional playing conditions can be viewed, among other things, in the disclaimer paragraph.
8 Optional playing conditions
8.1 Alternatively, the customer has optional playing conditions at the customer's disposal, which can intensify the gaming experience. At the beginning of the game, the customer can independently decide on this alternative way of playing if necessary. The feasibility of the optional playing conditions depends on the case law of the Federal Republic of Germany applicable at the time of the start of the game. Further information on the requirements of the optional playing conditions can be viewed, among other things, in the disclaimer paragraph.
8. 2 For the game, the customer needs a ticket (see point 2 Ticket purchase), a smartphone with a charged battery and approx. 100 MB mobile data volume, a pen and the game document downloadable on the website in printed form.
8. 3 The game can be started by the customer at any time. In the dark, it is recommended to carry a light source.
8. 4 Without interruption, the game can be finished in 2-3 hours. On request, it can be extended by breaks or similar to up to 48 hours.
8. 5 During the game, a distance of about 2.5 km must be covered.
8. 6 The game takes place in public space, the operator is not responsible for the nature or usability of the paths, barrier-free access can not be guaranteed.
8. 7 In the case of underage participants, the duty of supervision remains with the legal representative or legal guardian of the user for the entire duration of the contract.
8. 8 people under the influence of alcohol or other psychotropic drugs are not allowed to participate in the game.
8. 9 In the event of intentional injury or damage, the service provider may pass on claims for damages, including third parties, to the user.
9 Liability/ Disclaimer
9.1 The operator assumes no responsibility for personal, material or non-material damage caused by playing ParaPoly.
9.2 The provider excludes liability for all difficulties on the route that affect the use of ParaPoly (e.B. construction work, public event, weather,official requirements and restrictions, etc.), in particular if the customer makes use of the optional playing conditions
9.3 The user acknowledges that he participates in ParaPoly on his own responsibility and at his own risk.
9.4 The customer must inform himself independently about its feasibility before the start of the game in compliance with the applicable case law. The operator assumes no liability for damages resulting from the disregard of applicable laws.
10 Presentation of offers
10.1 The services offered on the website of the operator are offered exclusively digitally and /or inprintedr form.
10.2 The descriptions of the game sequence given on the entire website of the operator only serve to better understand the offer and do not represent the actually necessary game conditions. At the conclusion of the contract and during the duration of the contract, the playing conditions of paragraph 7 of the General Terms and Conditions
10.3 The offer of the operator represents exclusively an online offer, which can be used as part of a privately guided walk.
11.1 The features of the ParaPoly game and the paper-based publications of the game are the intellectual property of Parapp Consulting UG. (85774 Unterföhring, Münchener Str. 18.). The use of all or part of them may only take place with the written consent of Parapp Consulting UG.
11.2 The rights of the ParaPoly website, the web design, the complete ParaPoly graphic identity (including the logo, the drawn or edited images, the color combinations used, etc.) are the property of Markland Kft. (8372 Cserszegtomaj, Kőhát and 26. Hungary). The use of all or part of them may only take place with the written consent of Markland Kft.
12 Legal references
12.1 The law of the Federal Republic of Germany shall apply exclusively.
12.2 If the customer is a merchant, the sole place of performance for the delivery and performance as well as the payment is the registered office of MaKi Escape GmbH.
12.3 The European Commission provides a platform for online dispute resolution (OS), which can be found here:Platform of the EU Commission for online dispute resolution:
www.ec.europa.eu/consumers/odrconsumers have the opportunity to use this platform for the settlement of their disputes.